The Essence Of Tqm

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Omschrijving

A concise overview of the TQM topic including its history. This text places quality as a major management concern, describing how to develop a positive Total Quality Management company culture. The te...
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Uitgebreide omschrijving

A concise overview of the TQM topic including its history. This text places quality as a major management concern, describing how to develop a positive Total Quality Management company culture. The text sets out the main concepts of total quality management and traditional quality control and analyses the costs of quality (eg presentation, appraisal, international failure, external failure and lost opportunities).
Uitgever Prentice-Hall
Druk 1
ISBN/EAN 9780135731147
Auteur Bank, J.
Vakken economie en ondernemen

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