Be my guest student's book english for the hotel industry

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Omschrijving

This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests'...
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This fifteen-unit course deals with the many situations in which hotel employees meet guests, including reception, restaurant and bar work, answering the phone, giving directions, dealing with guests' problems, writing short e-mails and letters, suggesting places to visit and explaining how things work. A Teacher's Book and Audio CD are also available.
Uitgever Intertaal Import
Druk 12
ISBN/EAN 9780521776899
Auteur O'hara, f.
Vakken Engels

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