Service Operations Management

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Omschrijving

<P>This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic pr...
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This international market-leading book, aimed at both students and practising managers, provides a comprehensive and balanced introduction to service operations management. Building on the basic principles of operations management, the authors examine the operations decisions that managers face in controlling their resources and delivering services to their customers.

Uitgever Pearson Education
Druk 4
ISBN/EAN 9780273740483
Auteur Johnston, Robert
Vakken economie en ondernemen

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