Strategic management of professional service firms

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Omschrijving

In this 3rd revised edition the following issues are discussed among others: To what extent are professional service firms (PSFs) different? When is a service (not) professional? What are particular c...
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Uitgebreide omschrijving

In this 3rd revised edition the following issues are discussed among others: To what extent are professional service firms (PSFs) different? When is a service (not) professional? What are particular challenges in managing PSFs? What are important strategic issues for PSFs? Hiring, training and keeping the right people. Competing for, gaining, delivering, and learning from the right client projects. Delivering the right kind of services the right way.
Uitgever Copenhagen Business School Press
ISBN/EAN 9788763001274
Auteur Lowendahl
Vakken economie en ondernemen

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